Updated: 2025-12-14

Privacy at Elaro

Elaro turns social videos into step-by-step tutorials. This page explains what we collect, why we collect it, and the choices you have over your data.

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Our promise

We only collect what’s needed to run Elaro, improve extraction quality, and keep your account secure. We never sell your data. You can request deletion anytime.

What we collect

Content you add

Links you import (TikTok, Reels, Shorts, YouTube), extracted steps, notes, shopping lists, and collections you create.

Device & technical

IP address, browser/app version, device type, and diagnostic logs to maintain security and performance.

How we use data

Provide the service

Process shared links, generate steps and shopping lists, and sync your saved items across devices.

Improve accuracy

Analyze anonymized extraction outcomes to train models that better detect steps, ingredients, and products.

Sharing

Service providers

We use vendors for hosting, and storage. They only process data to provide these services and under contract.

No selling

We do not sell your personal data. We also do not share it with advertisers.

Legal

We may disclose information if required by law or to protect the rights, safety, or security of users and Elaro.

Your controls

Access & export

Email us to request a copy of your data. We'll provide it in a portable format when feasible.

Deletion

To delete your account and remaining data, email elarohelp@gmail.com.

Retention

How long we keep data

We retain data while your account is active. When you request deletion, we remove personal data and content, except where we must keep limited records for legal or security reasons.

Security

Protecting your data

We use encryption in transit and at rest, access controls, and monitoring to safeguard your information. No system is perfect; if a breach occurs, we'll notify you as required.

Children

Not for kids

Elaro is not directed to children under 13 (or the equivalent minimum age in your region). We do not knowingly collect data from children.

Changes

Policy updates

We may update this policy to reflect changes to Elaro or legal requirements. We'll post updates here and revise the “Updated” date above.

Questions or requests?

Contact us any time for privacy questions, data export, or deletion requests.

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